The following was posted to the ILLiad listserv. The next time we do a “Renew Answer – YES” would someone track it and make sure it works properly. I am including the post below for you to take a look at. Thanks… Kim
Posted March 3 to ILLiad Workflow Toolkit List:
Does anyone out there using ILLiad 8 and ISO to receive lending requests know of any issues with ILLiad not sending a “Renewal – OK” message?
We use ISO to receive ILL requests from public & school libraries via our statewide union catalog and I just realized when I receive a renewal request and answer Yes or No, the borrowing libraries are not getting that message. Everything *looks* right in ILLiad-the “Renew Answer-Yes” message supposedly goes out, if you look in the ISO history tab, but it’s not working.
Anyone know about this? For other PA libraries using ISO to receive your Access PA requests, be aware this may be happening with your requests too.
Andruss Library, Interlibrary Loan