From Steve Cauffman at iConn:
ATTN: Libraries using reQuest ILL
Per Bill’s message this morning….please resume using reQuest ILL staff functions. The only way that Auto-Graphics can determine if the slowness issues are fixed is to place a normal load on the system.
If you continue to experience slowness, please contact the Auto-Graphics helpdesk: 1-800-852-8686 or helpdesk@auto-graphics.com
(If you send an e-mail, please put the Auto-Graphics tracking number: [5759:7320:32030] including the brackets in the subject line and send a carbon copy of your message to me – scauffman@cslib.org )
Apologies for the inconvenience…let’s hope this week is better.
