Category Archives: Uncategorized

CCSU IT Help Desk phone numbers during COVID-19 closure

During the week: IT Help Desk: 860-832-1720 from 8:00 AM to 5:00 PM.   If it’s not available, you will be given some menu choices, with “press 1” being the choice for the 24/7 Help Line.   Evenings or Weekends: … Continue reading Continue reading

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Expiring Guest Borrowers during COVID closure

For Guests with books who need renewals and whose accounts are expiring between now and our reopening, here is what we will do: Update their expiration in their patron record to June 14, 2020.  Renew the materials.  June 1 will … Continue reading Continue reading

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Cleaning the physical collection after a pandemic

Here are links discussing how to clean a circulating library collection after a pandemic. How to Sanitize Collections in a Pandemic [American Libraries] NEDCC recommendations for disinfecting circulating collections Continue reading

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Reference Staff during #coronavirus

From Susan: Nicole will now be working on Sunday to cover Haydee. Her hours will be: Sunday: 4 pm – 9 pm Monday: 12 pm – 5 pm Tuesday: 12 pm – 5 pm Wednesday: 12 pm – 5 pm … Continue reading Continue reading

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Weekend Reference Desk Schedule

While classes are in session, this is the statandard Reference desk schedule. Saturday: Nico Sunday: Nico 2pm-7pm, Haydee 7pm-closing Continue reading

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Phone Charging Station connectors

I get asked just frequently enough about what phone charging connectors are available in the building that I took an inventory. First Floor, front, near Circ Desk: First Floor, rear,  near elevators: 5 USB micro 4 USB micro 1 USB … Continue reading Continue reading

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Printing Refunds – update

From Norm: I just received an email from Lisa Washko (the manager of the Student Technology Center), regarding some of the recent anomalies we’ve seen with the Pharos system, such as students being overcharged for print jobs, PDF’s not printing … Continue reading Continue reading

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Adding Public Note to PRIMO

We have shelf notes in Primo for most of the Course Reserves books. If you need to add a public note, this is what you do: In ALMA: 1) Search PHYSICAL ITEMS:  Scan item barcode 2) From the three dots: … Continue reading Continue reading

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Patron ROLE expired!

We got this error message this morning.  Patron records in ALMA have MULTIPLE points of expiration.  There is the actual Expiration Date, the PURGE date and hidden in all of the roles in ALMA there is an expiry date for … Continue reading Continue reading

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Update on Guest Access computer terminals

We are back to four operational Guest terminals.  They are located at: Two on the first floor by Starbucks Stack 6 Stack 7  *(This one used to be on Stack 8) Continue reading

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