Tag Archives: cancelling holds

Cancelling CONSORTIA request on HOLD SHELF

A patron requests a book from another campus.  They tell you that they no longer need the book.  What do you do? Go to Fulfillment; select Active Hold Shelf Find the request Click Update Expiry, change date to yesterday’s date … Continue reading Continue reading

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Incorrect item sent from CSCU Library. What to do?

A patron comes to the desk to pick up a consortial loan and discovers that it is the incorrect item and they don’t want it.  What do we do? 1)  Go to the ACTIVE HOLD SHELF link       … Continue reading Continue reading

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