From Norm:
Wireless “Guest Access” is only available through the Voyager option and only for the same email address for a 24-hour period (cumulative, not consecutive). This was a puzzler,
since sometimes I’d see it and other times it wouldn’t be there.
If students need help with their laptops (wireless access, hardware or software issues), they can visit the Walk-In Support Center, in Barrows Residence Hall, Room 005.
No appointment necessary. Currently, their schedule is Monday-Thursday, 9 to 4. Their schedule may change during the Summer session.
A similar Walk-In Support Center is available for staff, but only for campus-owned equipment and applications. This “Face-to-Face” support is available in
Henry Barnard, Room 020. No appointment necessary. Below is their home page. From there, you can click on the link IT Walk-In Support Policy to get more details about
the help they offer.
