C-Car Delivery Time Survey – April 12-16, 2010

The State Library will be conducting a survey to determine the average delivery time for items placed on the CCAR service.   The survey will be conducted during the week of April 12-16 when libraries will be asked to put special labels on a maximum of 10 outgoing items each day.

Instructions are included below.  If you have any questions about the procedure, please contact Steve Cauffman at (860) 704-2223 or scauffman@cslib.org.

We are  offering two informational Webinars to discuss the survey and answer any questions you may have. The online sessions will be offered on Monday, March 22 from 10 a.m. to 11 a.m. and repeated on Wednesday, March 30 from 2 p.m. to 3 p.m. There is no charge for the session.

We appreciate your cooperation.  The information from this survey will help us improve our service to your library.  A summary of the results will be made available at: http://ct.webjunction.org/ct/ccar.  Results of prior studies are there as well.

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