We have found a known glitch between ILLiad and reQuest! The BILLING information refuses to stay the way we format it from day to day.
For example: Let’s say our favorite library orders a book from us and we change the billing info on their record. For the sake of the arguement, this is the only request that they send during our time in ILLiad with the ISO requests. Tomorrow, when they send us a new request, all the billing information that we have edited will be gone and is overwritten by what is pulled in overnight. Now, if you change their info and find a second request in that same session, the changes will remain.
So, it does not seem to me that we should worry about editing the BILLING information, since it will be overwritten with the next request.
