I was processing checks received today and noticed that since we started with the ILLiad Billing Manager, we have actually been recording the Invoice number. In our Clio days, we used the ILL number as the invoice number.
So, my question is to you: Since both are searchable in the Billing Manager, which should we use? My instinct is to go with the ILL number.
Why, you ask? The new ILLiad BFR’s do not have invoice numbers, since they are done outside the Billing Manager. So, the one number that is everywhere is still the ILL number.
Thoughts???
