I sent our first borrowing overdue notices on October 23rd. We had notices in every category, 1st, 2nd and 3rd, even though this was the first time we had run them. I went back and looked at my overdue settings and decided that I did not like them.
First overdue notice will generate when the item is 5 days overdue.
Second overdue notice will generate when the item is 15 days overdue
Third notice – will generate when the item is 30 days overdue – AND customer will be BLOCKED from using ILLiad. Their record can be unblocked by unclicking “Blocked”.
