I made a discovery today. We had an item that needed to be recalled that had come in from reQuest. When I looked at the brief record, I pulled down the [Process] menu and discovered that there was a submenu for [ISO ILL]. This produced a further menu with options such as Lost Item, Recall, Status Request, Cancel Request – Yes, Cancel request – No, Expired Request, and “Send request back to Prior ILLiad Status.”
I did do the recall this way and it did work. Now I need to check some of the others…..
