Tag Archives: ILLiad

Requesting Renewals in ILLiad Borrowing

UPDATE: We have changed the wording on the ILLiad homepage. It’s nothing major, but when you click on the ILLiad transaction number, above the request it now reads: “Click to Renew Request.”

Adding Call Number Information to Borrowing Receives

I found an easier way to find this information! So, we do NOT have to add the call number information to the record!!!

Isn’t that great, it is one less thing to do.

Printing Borrowing Return Labels

This is another attempt to try and save supplies. In doing many trucks of returned materials, I found that we can save if we edit and delete the addresses for the materials that came with return address labels. And it will allow you to edit the CCAR return labels which do not print properly. (We could also try tweaking the CCAR labels on the lending book slips, but I haven’t decided about that.)

Leave all of the green slips on, because this gives the TN: number and it makes life easier. Check all the items in through ILLiad Borrowing and run the Print Returns to get the slips. When that is complete, go through all the materials and sort the books into two piles, books with return address slips and books without.

Take the pile of books with WITH the return address labels and compare the addresses on screen with the book in hand. Delete all of the address labels for transactions that HAVE return address labels. (What I do is delete the address and transaction number, but leave the top part of the box.) At this point you can take the green slips off the books that came with the return address labels.

This next step is hard to describe, but here goes: cut and paste the address labels up into the freed up labels. This could allow you to eliminate a whole sheet of labels from being printed. You can then eventually delete all the empty labels from the end of the run of slips.

Seeing this done is easier, so ask me…ok?

Adding Call Number information to Borrowing Receives

In the past 18 months, I have not made a big deal of this since we were coping with the implementation of ILLiad.  But, we do need to start recording the call number information for Collection Development purposes.

When checking in a book from the Lending Library, in ILLiad go to Borrowing, Receives, Check Items in from Lending Library.  Once you locate the record, click on “View Entire Record”.  This will open up the search box.  Enter only the first line of the call number in the Call Number box in the upper right corner.  Then close the record, and then check the item in.  The call number information will be retained and I can run a report on it every semester for Lynn.

EBSCO database codes from SFX

OK: Now, you remember that you need to be watching the citation box in ILLiad Borrowing, because this will tell you which database the patron was in when they found the citation. But, let’s say you need to look for the citation yourself.

SFX is the link resolver that pulls the information into one place for the patron and then pushes it out to ILLiad. SFX will tell you that the database is EBSCOhost, but it inserts a cryptic code in to tell you which database in EBSCOhost they used. Sometimes you can figure it out. But if you can’t Debbie gave us a link to the “cheat sheet” of codes. http://support.ebscohost.com/knowledge_base/detail.php?topic=&id=1255&page=1

New ILLiad Custom Queues

In BORROWING: there are two new custom queues for you to use.
1) Awaiting Borrowing Review: This is where you can put requests that you can’t find or are having problems with. I will be checking it daily.

2) Awaiting ISO Processing: This is where you can put requests that are available in reQuest. Be sure that you tell me which libraries are ILL LENDERS and give me their codes, that will make it faster for me to request them.

Both of these Queues can be found by going to the ROUTE menu.

LENDING: I did create a “Awaiting Lending Review” Queue, but it isn’t appearing where I need it to….still working on that.

Patrons are not giving us the correct article information

In those days, the patron would find the information and have to manually enter the data into the request form. So, when we didn’t find the correct information we would assume that the patron did it. Things have changed.

ILLiad should be pulling information in from all of the databases by using something called Open URL. When it was configured we tested the most used databases, but of course did not test them all.

How do you know when the database isn’t giving us the proper information? When the information is passed through SFX,our Link Resolver, the name of the database and SFX will appear under the citation information.  illiad-citation2

When there is data in that field, this tells you that the patron had nothing to do with how the information is formatted in ILLiad.  In the case above, everything formatted correctly.   But, if you see a request come through that does not have all the information in the correct place, Route it to Borrowing REVIEW Processing where I can take a look at it.

BScan ILL and updating Illiad, Odyssey

OOOPS….I was incorrect as Chris pointed out to me today.

We do still need to set the Odyssey requests back to “In Stacks Searching.” Otherwise they will not appear in Odyssey Helper and therefore will not transmit.

Deleting ILLiad Notes

TIP: I found a way to delete the most recent note in an ILLiad reequest. When you are looking at the request, right [CLICK] in the notes field. A box will appear allowing you to select “delete note”.

**When you double click to add a note, ILLiad will have saved your most recent note. SO: if you want to modify what is there, copy it first just in case you have added other notes recently.

BScan ILL and ILLiad Updating

Since we are now updating out in the front office, I have finally managed to turn the updating feature off in BScan. I hope this will help eliminate the ubiquitous “Stop Sign.”