New instructions for Odyssey in Borrowing are now on the wiki: http://eblill.pbworks.com/Incoming-Odyssey-problems
Odyssey in Lending: for now we should set all Odyssey articles back to [In Stacks Searching]. This could change in ILLiad 8, but I won’t know until I play with it. I will try to working on ILLiad 8 and Bscan during April.
Posted in Uncategorized
Tagged Borrowing, ILLiad, In stacks searching, Lending, Odyssey, problems
This morning, Norm installed ILLiad 8 on all of your computers. If you don’t see an icon for it, let Norm know. Remember, you can use version 7.4 and 8 interchangeably. You can open up 8 and if you can’t figure things out, revert back to 7.4. Personally, I just dove in opened it up and started to play. Be warned, it looks different. You can change the layout, though I haven’t explored that yet. I put a link to the documentation on the blog also.
If you want me to give you a quick run through, let me know.
And we are waiting for the upgrade to BScan to put it on the computer in the back room.
Things have changed with the upgrade of the new computer in the back room.
When importing an electronic document into Odyssey Lending, change the document to a tiff and save in My Documents. This hasn’t changed.
In ILLiad, we NO LONGER have to change the status back to “In Stacks Searching” status for Odyssey documents. Odyssey is looking for the “Awaiting Odyssey Scanning” status.
The problem we encountered is that sometimes when the document is imported the document information does not populate the field and the [SEND] buttons are grayed out. When this happens, just type in the TN number and hit [Enter]. This should populate the screen and the [SEND] button will appear.
I moved all of the ILLiad Lending Web page materials into a folder on the S drive.
S:Access_ServicesInterlibrary LoanILLiad Lending Web Activation
Since it has been quiet today, I have been playing with ILLiad 8 and Lending. As I am sitting here processing the lending articles, I am wondering….
Since we double-check to be sure that the article is actually there in full text, would it make more sense to just save a copy to the S drive, using either the ILL Request Identifier or the ILLiad Transaction Number. Then the student workers could just go there and find the document and do whatever needs to be done. That might actually streamline things. Thoughts??
When you are creating the lending string to enter into ILLiad, remember to “A-G:RQST:” in front of every code, then enter a comma and a space. Other wise it creates one big library code that does not make sense to ILLiad, such as A-G:RQST:ELY,HMI,ACT, etc.
When processing faxes or ALA forms inILLiad, the new Lending Clear Customer email template is now operational. There is one thing I would ask.
I cannot get the salutation to read correctly, so right now it is pulling in the WHOLE shipping address. So, please edit the salutation so that it reads: Dear Welles Turner Library, or who ever. I am still trying to find the correct field tag. Hopefully some day, I will find the correct one.
You may notice that there is now a Custom Holdings Group called Vendors. I added this for two reasons, the first being that we might need to actually purchase something and also that we need to get the vendors out of the other two lists. I will double check both the IFM and the RECIP lists to make sure that the vendors do not appear there.
Unfortunately, this does happen. When you are doing lending be sure to monitor that you are receiving ISO requests.
WHEN THIS HAPPENS: contact support@oclc.org. In the subject line enter: Central CT State University ISO Manger and Service. Tell them that we are not receiving our ISO requests and could they please restart both the ISO Service and the ISO Manager. This usually is completed quickly.
Several weeks back I created some custom Queues for Borrowing and Lending questions. In Borrowing, the queue is used for requests that I need to deal with.
In Lending, they could be requests that we have to email the library and ask a question, or just a request that you don’t want hanging in the Awaiting Lending Request Processing Queue while you wait for an answer.
The problem was on the Lending side, I could not get the queue to show up in the proper place. This problem has now been fixed and will appear under the Process pull down menu when you are processing the Lending and ISO Lending request! Success!
