When a student is working on an Incomplete, the faculty member can request remote access for a finite period of time for the student to finish the course. Once this information is available, Access Services Librarian extends the expiration date in ALMA for the student to the correct date of the end of the semester.
Email Donna Stevenson and Chad Albert in IT to request that this student is added to the exception table for the Active Directory. They will need name, ID number and email address.
Once this happens, the student should be able to access the system remotely.