Cancelling a Recall and Placing a Consortial Request

A student brought a book back that she still needed, but had been recalled by another student. Rather than accept the return in this scenario, if there are other copies of the book in the CSCU Consortium, you can cancel the recall request and replace it with a consortial request for the second person who needs it. You’ll need the ID number of the person who placed the recall and the book title. Here’s how:

In Alma, do an ALL TITLE search for the book in the NETWORK Zone, find the record that has multiple holdings (including CCSU’s), and create a request for the second requester (the person who recalled the item). Once that is sent, cancel the first request and in this case, do NOT notify the requester. They won’t care where the item comes from, when all is said and done.