Author Archives: kim

Kwikiboost Charging Device Locker on 4th floor

REMINDER:  When the locking device charging unit on the 4th floor needs to be opened, because the password is not working, a form will need to be filled out.  The student must fill it out and sign it.  Blank forms … Continue reading Continue reading

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Cancelling CONSORTIA request on HOLD SHELF

A patron requests a book from another campus.  They tell you that they no longer need the book.  What do you do? Go to Fulfillment; select Active Hold Shelf Find the request Click Update Expiry, change date to yesterday’s date … Continue reading Continue reading

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When the patron wants a Circulation Return Receipt

We just had a faculty member who sent a student to return a book on the faculty member’s account.  He wanted a return receipt. To do this: LOOK up the PATRON. Click on the RETURNS tab in the patron’s record. … Continue reading Continue reading

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They locked their phone in the 4th floor charging locker~!

The charging locker on the 4th floor has six cubicles that can be locked so that patrons may securely charge their devices.  On occasion, the combinations fail and we will need to intervene to open the locker.  The bold text … Continue reading Continue reading

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Non-library departments housed in the Library

Below is a list of departments, key staff members, room numbers of CCSU departments that are housed within the library, but are not affiliated with the library. Academic Center for Student Athletes: 1st Floor: Tutoring services Kevin Oliva Eva Vrdoljak … Continue reading Continue reading

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RENEWING CONSORTIA materials in ALMA

Finally:  We can renew our patron’s Consortia loans from within ALMA! Look up the patron. Select the Network Activity Tab, locate the material that needs to be renewed and find the barcode for each item.  **Make note of which library … Continue reading Continue reading

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Repairing Items (Updated July 2018)

Our work around process for repair items from March 2018 turned out to not work well, so we are reverting back to the original process. To put an item into repair status: Search by Physical Item Go to the ellipse … Continue reading Continue reading

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Graffiti in the library

Just a reminder that we need to call the campus PD if we discover graffiti in the library.  We currently have had several instances on Stack 4 that have been occurring over the past weeks.  The PD will have to … Continue reading Continue reading

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Putting items IN REPAIR (New as of March 2018)

In ALMA: Go to Scan in Items:  Select CHANGE THE LOCATION tab It will be TEMPORARY, Select location ‘REPAIR’ Scan the barcode. No need to write note, Jin Chang will figure it out. When items come back down from ISAR: … Continue reading Continue reading

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