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Recent Posts
Tag Archives: alma
Alma Printing of Bills (backup procedure)
Here are the steps to find who had bills generated when Alma printing FAILS: Do this for all categories that fail to print.
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Tagged alma, alma printing, BFR, bill for replacement, bills, printing
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Expiring Guest Borrowers during COVID closure
For Guests with books who need renewals and whose accounts are expiring between now and our reopening, here is what we will do: Update their expiration in their patron record to June 14, 2020. Renew the materials. June 1 will … Continue reading Continue reading
Posted in Uncategorized
Tagged alma, COVID, covid-19, expiration, expiration dates, expire, GUEST, guest borrower
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Adding Public Note to PRIMO
We have shelf notes in Primo for most of the Course Reserves books. If you need to add a public note, this is what you do: In ALMA: 1) Search PHYSICAL ITEMS: Scan item barcode 2) From the three dots: … Continue reading Continue reading
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Tagged adding note in alma, alma, course reserves, notes, public note, reserves, shelf note
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Patron ROLE expired!
We got this error message this morning. Patron records in ALMA have MULTIPLE points of expiration. There is the actual Expiration Date, the PURGE date and hidden in all of the roles in ALMA there is an expiry date for … Continue reading Continue reading
How to do Return receipts/Loan receipts
RECEIPTS: Anyone remember the Italian Resource Center ladies who always need ‘return receipts?’ Well, this is what we needed way back then. Return Receipts: To get a return receipt, you need to know that BEFORE you check the item in. … Continue reading Continue reading
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Tagged alma, loan receipts, patron receipts, receipt, receipts, return receipt
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ALMA Activity Letter
ACTIVITY REPORT: Remember the day, back on February 2, 2017 when Alma spit out about 900 emails to all our patrons about what books they had, what they owed, etc.? The patrons were calling, the Bursar was calling, bedlam out? … Continue reading Continue reading
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Tagged activity report, alma, renewal report, renewals, send report
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Cancelling CONSORTIA request on HOLD SHELF
A patron requests a book from another campus. They tell you that they no longer need the book. What do you do? Go to Fulfillment; select Active Hold Shelf Find the request Click Update Expiry, change date to yesterday’s date … Continue reading Continue reading
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Tagged active hold shelf, alma, cancel, cancel hold, cancelling holds, in transit
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Guest Patron needs a new password for their account in PRIMO
In ALMA: Go to MANAGE PATRON SERVICES, enter patron credentials Click on ID number link Select GENERAL INFORMATION TAB Scroll down to User Management Information, enter new password, verify new password. Use: Welcome1 Click SAVE in upper right hand corner … Continue reading Continue reading
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Tagged alma, guest access, Guests, internal, password, password reset, Primo, primo login, reset
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When the patron wants a Circulation Return Receipt
We just had a faculty member who sent a student to return a book on the faculty member’s account. He wanted a return receipt. To do this: LOOK up the PATRON. Click on the RETURNS tab in the patron’s record. … Continue reading Continue reading
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Tagged alma, patron receipts, receipt, receipts, return receipt, returns
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RENEWING CONSORTIA materials in ALMA
Finally: We can renew our patron’s Consortia loans from within ALMA! Look up the patron. Select the Network Activity Tab, locate the material that needs to be renewed and find the barcode for each item. **Make note of which library … Continue reading Continue reading
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Tagged alma, consortia, consortial, cscu, renewals, renewing
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